Journey Towards Becoming a Master in Managing People and Organizations

Employee Relationship Management (ERM) is a human management aspect that affects the performance of small and large organizations in the 21st century (George, et al., 2008). Today most of the organizations focus on technology for improving employee relationships. If management does not assume employee-centered values, the above-mentioned techniques can result in spreading negative and low morale rather than having a positive impact on the employees' attitude and morality (Armstrong & M., 2006). ERM can be defined as a process that companies use to effectively manage all interactions with employees, ultimately to achieve the goals of the organization (Oluchi & O,, 2013). It also suggested that it involves communication and relationship between management and its employees, aimed at maintaining employment relationships that ultimately contribute to employee productivity, job satisfaction, motivation, and morale (George, et al., 2008). Employee Relationship Managemen...

One of the fundamental concepts of Industry 4.0 is “smart factory” (Lasi, et al., 2014). With the use of technological concepts, companies are reaching higher targets. Russmann et al. (Philipp Gerbert, 2015) found that smart factory Industry 4.0 concepts will make production systems as much as 30 percent faster and 25 percent more efficient. With the implementation and usage of smart factory concepts, the manufacturing site is facing with new boundary conditions. To bypass the limitations of traditional training, computer-aided technologies for training purposes need to be developed and deployed in the existing IT and organizational infrastructures of the manufacturers. Hence, automated learning systems are vital to the smart factory (Kang Hyoung, 2016). In this context, computer-based training is a solution. With the popularization of e-learning systems, many companies have developed computer-based training programs for their employees (Ugljesa Marjanovic, 2016). Widening of S...